Skip to main content

Privacy Center

Privacy

We value the trust you place in us. So we make sure we protect your information.

Notice of privacy practices

Privacy practices explain how we may use and disclose personal health and financial information when administering a plan of benefits. The notice of privacy practices also explains the legal rights individuals have under the Health Insurance Portability and Accountability Act (HIPAA).

Web and mobile privacy statement

The web and mobile privacy statement explains how we collect, manage and protect the information we collect on websites that have a link to this privacy statement.

Security highlights

Allina Health | Aetna takes information security seriously and we make sure your personal information is safe and protected. Here are some ways Allina Health | Aetna protects your information and steps you can take to help.

17 steps for securing health information

A list of steps we take to secure your health information.

Our effort to reduce the use of SSNs

We’re looking to protect the privacy of our members by moving away from the use of Social Security numbers whenever possible.

Safeguarding data

This explains how we protect the privacy and security of sensitive health and financial information. We encrypt all emails that contain member-specific health and financial information.

Medical identity theft

Here are steps you can take to prevent medical identity theft.

A total approach to your health and wellness

Allina Health | Aetna is a unique partnership with a refreshing new approach to health care. Our plans are designed to deliver more personal, affordable and effective health care right in your community.

Contact us

Allina Health Aetna Logo Allina Health Aetna Logo

What's New

Legal Notices: Health benefits and health insurance plans contain exclusions and limitations.

Health benefits and health plans are offered, underwritten or administered by Allina Health and Aetna Insurance Company (Allina Health | Aetna).  Allina Health l Aetna is an affiliate of Aetna Life Insurance Company and its affiliates (Aetna).  Allina Health | Aetna has sole responsibility for its products and services. Aetna provides certain management services to Allina Health | Aetna. Aetna and MinuteClinic, LLC (which either operates or provides certain management support services to MinuteClinic-branded walk-in clinics) are both within the CVS Health family.

Allina Health | Aetna is the brand name used for products and services provided by Allina Health and Aetna Insurance Company.

This material is for information only and is not an offer or invitation to contract. Health benefit plans contain exclusions and limitations. Providers are independent contractors and not our agents. Provider participation may change without notice. We do not provide care or guarantee access to health services. Not all health services are covered. See plan documents for a complete description of benefits, exclusions, limitations and conditions of coverage. Plan features and availability are subject to change and may vary by location. If you are in a plan that requires the selection of a primary care physician and your primary care physician is part of an integrated delivery system or physician group, your primary care physician will generally refer you to specialists and hospitals that are part of the delivery system or physician group. Information is believed to be accurate as of the production date; however, it is subject to change.

Language Assistance Language Assistance can be provided by calling the number on your member ID Card. For additional language assistance: Español | 中文 | Tiếng Việt | 한국어 | Tagalog | Pусский | العربية | Kreyòl | Français | Polski | Português | Italiano | Deutsch | 日本語 | فارسی | Other Languages…