Skip to main content

Privacy Center

Privacy

We value the trust you place in us. So we make sure we protect your information.

Notice of privacy practices 

Privacy practices explain how we may use and disclose personal health and financial information when administering a plan of benefits. The notice of privacy practices also explains the legal rights individuals have under the Health Insurance Portability and Accountability Act (HIPAA).

Web and mobile privacy statement 

The web and mobile privacy statement explains how we collect, manage and protect the information we collect on websites that have a link to this privacy statement.

Security highlights

Allina Health | Aetna takes information security seriously and we make sure your personal information is safe and protected. Here are some ways Allina Health | Aetna protects your information and steps you can take to help.

17 steps for securing health information 

A list of steps we take to secure your health information.

Our effort to reduce the use of SSNs 

We’re looking to protect the privacy of our members by moving away from the use of Social Security numbers whenever possible.

Safeguarding data 

This explains how we protect the privacy and security of sensitive health and financial information. We encrypt all emails that contain member-specific health and financial information.

Medical identity theft 

Here are steps you can take to prevent medical identity theft.

Better health care, together

Allina Health and Aetna have partnered to transform the way you experience health care. Our plans are designed to offer members more personal, affordable and effective health care right in their community.

Together, we’re reinventing the health care system and helping members achieve their health goals.

Contact Us

Allina Health Aetna Logo Allina Health Aetna Logo

What's New

Health plans are offered, underwritten or administered by Allina Health and Aetna Insurance Company (Allina Health | Aetna). Allina Health l Aetna is an affiliate of Aetna Life Insurance Company and its affiliates (Aetna). Allina Health | Aetna has sole responsibility for its products and services. Aetna provides certain administrative services to Allina Health | Aetna.

Allina Health | Aetna is the brand name used for products and services provided by Allina Health and Aetna Insurance Company.

This material is for information only and is not an offer or invitation to contract. Health benefit plans contain exclusions and limitations. Providers are independent contractors and not our agents. Provider participation may change without notice. We do not provide care or guarantee access to health services. Not all health services are covered. See plan documents for a complete description of benefits, exclusions, limitations and conditions of coverage. Plan features and availability are subject to change and may vary by location. If you are in a plan that requires the selection of a primary care physician and your primary care physician is part of an integrated delivery system or physician group, your primary care physician will generally refer you to specialists and hospitals that are part of the delivery system or physician group. Information is believed to be accurate as of the production date; however, it is subject to change.

You are now leaving www.allinahealthaetna.com.

You are now being redirected to www.aetna.com. Allina Health and Aetna Insurance Company (Allina Health | Aetna), a health insurer jointly owned by Allina Health and Aetna, will offer, underwrite or administer health insurance plans.

Aetna is the brand name for Aetna Life Insurance Company and its affiliated companies. Allina Health and Aetna Insurance Company is an affiliate of Aetna Life Insurance Company and its affiliates (Aetna). Aetna provides certain administrative services for Allina Health and Aetna.

Cancel Continue

You are now leaving the Allina Health | Aetna website.

Links to outside sites are provided for your convenience only. Allina Health | Aetna and its affiliates are not responsible for the content, accuracy, or privacy practices of linked sites, or for products or services described on these sites.

Cancel Continue

You are now leaving www.allinahealthaetna.com.

You are now being redirected to www.allinahealth.org. Allina Health and Aetna Insurance Company (Allina Health | Aetna), a health insurer jointly owned by Allina Health and Aetna, will offer, underwrite or administer health insurance plans.

Aetna is the brand name for Aetna Life Insurance Company and its affiliated companies. Allina Health and Aetna Insurance Company is an affiliate of Aetna. Aetna provides certain administrative services for Allina Health and Aetna.

Cancel Continue