Allina Health | Aetna complies with applicable federal civil rights laws and does not discriminate, exclude or treat people differently based on their race, color, national origin, sex, age, or disability.
Allina Health | Aetna provides free aids/services to people with disabilities and to people who need language assistance.
If you need a qualified interpreter, written information in other formats, translation or other services, call the number on your ID card.
If you believe we have failed to provide these services or otherwise discriminated on the basis of race, color, national origin, age, disability or sex, you can also file a grievance with the Civil Rights Coordinator at:
Address: P.O. Box 14462, Lexington, KY 40512
Telephone: 1-800-648-7817 (TTY: 711), Fax: 1-859-425-3379
E-mail: CRCoordinator@aetna.com
You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights Complaint Portal, available at https://ocrportal.hhs.gov/ocr/portal/lobby.jsf or at: U.S. Department of Health and Human Services, 200 Independence Avenue SW., Room 509F, HHH Building, Washington, DC 20201, or at 1-800-368-1019, 800-537-7697 (TDD).
Aetna is the brand name for Aetna Life Insurance Company and its affiliated companies. Allina Health and Aetna Insurance Company is an affiliate of Aetna. Allina Health | Aetna is the brand name used for products and services provided by Allina Health and Aetna Insurance Company.
A total approach to your health and wellness
Allina Health | Aetna is a unique partnership with a refreshing new approach to health care. Our plans are designed to deliver more personal, affordable and effective health care right in your community.
