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Virtual care

Our range of virtual care options get you the care you need, when you need it.

Most providers offer some level of virtual care.  Contact your provider for more information.

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24-hour Nurse Line

Speak with a registered nurse about health issues whenever you need to. You can call as many times as you need at no extra cost. And your covered family members can use it too. You can:

  • Get information on a wide range of health and wellness topics
  • Find out more about a medical test or procedure
  • Get help preparing for a visit to your doctor
  • Receive emails with links to videos that relate to your question or topic

Call the number on your member card or log in to the member portal.

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Allina Health
Everyday Online

Get 24/7/365 diagnosis and treatment in minutes from a certified nurse practitioner, physician’s assistant or emergency medicine physician. Access an online questionnaire from a smartphone, tablet or computer. And medications can be prescribed remotely.

You may be directed to urgent care, walk-in clinics, emergency departments or primary care clinics.

Connect now

MinuteClinic® video visits

Provides routine care for general medical issues such as nonemergency illness or injury. Visits available 24/7 or by appointment.

Video visit

MinuteClinic® e-clinic

Provides routine care for common injuries and illnesses, and chronic care for established patients. Available from 9 AM to 5 PM daily.

MinuteClinic® e-clinic visit


Connecting with a doctor is as simple as opening an app and sending a text.

Allina Health | Aetna offers access to a truly unique virtual, on-demand care service delivered to your mobile device via secure text-based messaging. Welcome to one-of-a-kind care anytime, anywhere. Through 98point6, U.S.-based, board-certified doctors:

  • Provide care for hundreds of primary care conditions
  • Diagnose and provide treatment plans
  • Discuss your health care concerns
  • Order prescriptions or lab work, as appropriate
  • If necessary, refer to specialists and resources in the Allina Health | Aetna network

All for no additional cost (or a low fee for HSA members)!

Learn more about virtual care

A total approach to your health and wellness

Allina Health | Aetna is a unique partnership with a refreshing new approach to health care. Our plans are designed to deliver more personal, affordable and effective health care right in your community.

Contact us

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Legal Notices: Health benefits and health insurance plans contain exclusions and limitations.

Health benefits and health plans are offered, underwritten or administered by Allina Health and Aetna Insurance Company (Allina Health | Aetna).  Allina Health l Aetna is an affiliate of Aetna Life Insurance Company and its affiliates (Aetna).  Allina Health | Aetna has sole responsibility for its products and services. Aetna provides certain management services to Allina Health | Aetna. Aetna and MinuteClinic, LLC (which either operates or provides certain management support services to MinuteClinic-branded walk-in clinics) are both within the CVS Health family.

Allina Health | Aetna is the brand name used for products and services provided by Allina Health and Aetna Insurance Company.

This material is for information only and is not an offer or invitation to contract. Health benefit plans contain exclusions and limitations. Providers are independent contractors and not our agents. Provider participation may change without notice. We do not provide care or guarantee access to health services. Not all health services are covered. See plan documents for a complete description of benefits, exclusions, limitations and conditions of coverage. Plan features and availability are subject to change and may vary by location. If you are in a plan that requires the selection of a primary care physician and your primary care physician is part of an integrated delivery system or physician group, your primary care physician will generally refer you to specialists and hospitals that are part of the delivery system or physician group. Information is believed to be accurate as of the production date; however, it is subject to change.

Language Assistance Language Assistance can be provided by calling the number on your member ID Card. For additional language assistance: Español | 中文 | Tiếng Việt | 한국어 | Tagalog | Pусский | العربية | Kreyòl | Français | Polski | Português | Italiano | Deutsch | 日本語 | فارسی | Other Languages…