Privacy Notices
The Health Insurance Portability and Accountability Act (HIPAA) Privacy Rule gives members the right to receive a notice that describes how health information may be used and disclosed and how to get access to this information. Allina Health | Aetna is required to send a notice ("Notice of Privacy Practices") to members of our insured Health and Long Term Care plans and Mail Order Pharmacy customers.
Notice of privacy practices by plan type
Allina Health | Aetna (medical and pharmacy*)
Allina Health | Aetna (medical and pharmacy*) (Spanish)
Allina Health | Aetna Medicare (medical and pharmacy*)
Allina Health | Aetna Medicare (medical and pharmacy*) (Spanish)
*Allina Health | Aetna pharmacy and dental benefits are administered by Aetna. Aetna provides certain management services to Allina Health | Aetna.
Complaints
If you think your HIPAA Privacy Rights have been violated, you can contact us using the toll-free Member Services number on your ID card. Or, you can contact the HIPAA Member Rights Team directly at the address below:
HIPAA Member Rights Team
P.O. Box 14079
Lexington, KY 40512-4079
You can also write to the Secretary of the U.S. Department of Health and Human Services.
Read our web and mobile privacy statement
Effective solutions that fit a variety of needs
Our health coverage solutions bring together local expertise with the experience of a leading national insurance brand. We provide plans that deliver the services members value with the type of cost clarity that gives peace of mind.