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Enrolling in a Medicare Advantage Plan from the Comfort of Home

In this digital age, more and more consumers are using online tools to file their taxes, order groceries and connect with loved ones. And signing up for a Medicare Advantage (MA) plan is no exception. If you’re interested in signing up for an MA plan or switching plans, various tools and resources are available. These aids can help you enroll in a plan from the comfort of your home.

What’s more, as you navigate the process, you don’t have to go through it alone. Allina Health | Aetna representatives and licensed brokers are available by phone. They’re ready to give you personalized support every step of the way at no extra cost to you.

Read on to learn about your remote MA enrollment options and the key information you need to sign up.

By phone

We encourage you to reach out to an Allina Health | Aetna representative or licensed broker by phone. They can provide personalized, one-on-one support to help guide you through the enrollment process. Maybe you’re new to Medicare and need help understanding some of the complicated terms. Or you’ve already done research on your own and have some questions. Either way, these experts are available to meet you where you are. “Our goal is to make sure you have all the information you need to make an informed decision about your health coverage,” says Dana Paulson, Executive Director Medicare.

Enrolling by phone also means you can do it at a time that’s most convenient for you. During the Annual Election Period, Allina Health | Aetna representatives are available seven days a week, 8 AM to 8 PM.

When you call Allina Health | Aetna or a licensed broker, you’ll be connected with an expert who’s knowledgeable about the specific plan options available in your area. And since MA plans aren’t one-size-fits-all, they’ll ask you some questions related to your health care, lifestyle and budget. This helps ensure you get the plan for your needs.

If you aren’t ready to make a decision during the call, you’ll never be pressured to sign up. You can request to have more information sent to you by email or mail. You can also schedule a time to have an Allina Health | Aetna representative call you back another day.

When you’re ready to enroll, the Allina Health | Aetna representative or licensed broker can complete the enrollment for you while you stay on the phone. The process usually takes about 20 minutes. You’ll need some information handy, such as your Original Medicare number and Parts A and B effective dates (see below for more on what you need handy to enroll).

For those who have an ongoing relationship with a licensed broker, enrolling by phone is a good alternative when meeting in person isn’t possible. “If there are any sort of questions prior to enrollment taking place, the broker is available. And after signing up, brokers can provide continuous support if you have any insurance questions,” says Dana Paulson, Executive Director of Medicare Sales at Allina Health | Aetna.


If you’re someone who prefers to sign up by yourself, this can be the most convenient option. To get started, Allina Health | Aetna has a tool that can recommend plans that fit your needs. Once you’ve selected a plan, you have the option to complete the enrollment application online. If you have any questions during the process, you can always reach out to an Allina Health | Aetna representative online or by phone.

And if you’ve been working with a broker, you can also complete your enrollment online. Ask your broker to email you a digital enrollment kit, which includes all the materials you need to sign up. This option allows you to review the documents on your own time and then submit your enrollment electronically.

Medicare beneficiaries can also enroll in an Allina Health | Aetna MA plan through the CMS Medicare Online Enrollment Center at

By mail or fax

If you prefer to complete a paper enrollment form, call us to have an Allina Health | Aetna MA enrollment kit sent to you. And if you haven’t already chosen your plan, an Allina Health | Aetna representative can walk you through your options. They can then send the enrollment forms to you by mail.

You can reach us at 1-833-277-9351 (TTY: 711), Monday through Friday, 8 AM to 8 PM.

How to enroll in Medicare Advantage from home

  • Phone
  • Online
  • Mail

What you need to sign up

If you’re still shopping for a plan, this information can help you compare your options:

  • List of medicines you’re taking and the dosage(s)
  • Correct spelling of your doctors’ names and locations
  • If you have an existing plan, some basic info: out-of-pocket maximum, premium cost
  • What you like most about the plan you currently have

Then, when you’re ready to sign up, you’ll need to provide this information:

  • Medicare number
  • Parts A and B effective dates (written on the front of your Medicare card)
  • How you plan to pay for your monthly plan premium. Your options include:
    • Setting up automatic monthly payments from your bank account. Have your checkbook handy to be able to give your routing and account numbers.
    • Deduction from your Social Security Administration or Railroad Retirement Board check.

When it comes to enrolling in an MA plan, you have a variety of options for doing so from the convenience of your home. As you navigate the process, keep in mind that our representatives are here to help you through every step of the process. “We’re really here to spend the time to get to know you and help you find the plan that best fits your needs,” says Orr. “And when you hang up the phone, you may even feel like you’ve personally met someone.”




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Health benefits and health plans are offered, underwritten or administered by Allina Health and Aetna Insurance Company (Allina Health | Aetna).  Allina Health l Aetna is an affiliate of Aetna Life Insurance Company and its affiliates (Aetna).  Allina Health | Aetna has sole responsibility for its products and services. Aetna provides certain management services to Allina Health | Aetna. Aetna and MinuteClinic, LLC (which either operates or provides certain management support services to MinuteClinic-branded walk-in clinics) are both within the CVS Health family.

Allina Health | Aetna is the brand name used for products and services provided by Allina Health and Aetna Insurance Company.

This material is for information only and is not an offer or invitation to contract. Health benefit plans contain exclusions and limitations. Providers are independent contractors and not our agents. Provider participation may change without notice. We do not provide care or guarantee access to health services. Not all health services are covered. See plan documents for a complete description of benefits, exclusions, limitations and conditions of coverage. Plan features and availability are subject to change and may vary by location. If you are in a plan that requires the selection of a primary care physician and your primary care physician is part of an integrated delivery system or physician group, your primary care physician will generally refer you to specialists and hospitals that are part of the delivery system or physician group. Information is believed to be accurate as of the production date; however, it is subject to change.

*Applies only to covered services at MinuteClinic. Members in indemnity plans are not eligible for this benefit. Such members should refer to their benefit plan documents in order to determine coverage and applicable cost share for walk-in clinic benefits and services, as applicable. Visit for age and service restrictions. Eligible members enrolled in qualified high-deductible plans must meet their deductible. However, such services would be subject to negotiated contract rates. Once the deductible has been met, members will be able to access MinuteClinic services at no cost share. Aetna and MinuteClinic, LLC (which either operates or provides certain management support services to MinuteClinic-branded walk-in clinics) are both within the CVS Health family. Aetna is not responsible for services received at MinuteClinic locations. 98point6 and 98point6 physicians are independent contractors and are neither agents nor employees of Allina Health | Aetna or plans administered by Allina Health | Aetna and does not guarantee that a prescription will be written.

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