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Because Care Doesn’t Stop

Allina Health | Aetna delivers a unique partnership between our members, their providers and their health insurance to simplify and personalize the health care experience. Our goal is to support each member as a whole person, through a connected care approach. Now more than ever, staying connected has become critical as we navigate this challenging time together.

Nothing that we have dealt with as an organization, a community, or as individuals during the Covid-19 pandemic has been easy or predictable. But we have been learning, adapting and growing and as statewide regulations have begun to change, a new normal has started to emerge. 

During these changing times, the team at Allina Health | Aetna is here to assist you with your health care needs. As the virus has continued to evolve, we have too, by quickly implementing programs and safeguards – including waiving copays for Covid-19 treatment and strengthening telehealth offerings – to ensure consistent, safe and convenient care. These measures along with the health and safety precautions put in place by area hospitals and clinics have allowed members to continue to seek care and support. 

While we transition from the planning and action phases of coping with the pandemic into coexisting with the virus, we urge you not to delay care, especially for chronic conditions. There are many avenues for care and resources in place to help meet your needs including virtual care, clinical care, urgent care and emergency care services. Equally as important is your mental wellbeing during this unprecedented time. We’re focused on supporting the whole person because we know we can only be truly healthy when our physical bodies and mental, emotional and spiritual selves are prioritized.

If you’re interested in learning more about coexisting with Covid-19, we invite you to hear from subject matter experts from our organization and across the community on a variety of relevant topics including the evolution of healthcare during the pandemic, mental wellbeing, care for chronic conditions and key considerations for businesses during this time. We’ll be sharing short video and podcast interviews that we encourage you to engage with and share with your networks as well.

While we are all still learning how it will look to coexist with Covid-19, our commitment to our members remains our most important focus. We know these times are different and the practices and processes that we once relied on will not sustain us in this new world. But we are learning, growing and committed to coexisting with this virus, as well as creating accessible, safe and affordable health care options for you. 

Stay safe and be well,

Tom Lindquist,
CEO, Allina Health | Aetna

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Legal Notices: Health benefits and health insurance plans contain exclusions and limitations.

Health benefits and health plans are offered, underwritten or administered by Allina Health and Aetna Insurance Company (Allina Health | Aetna).  Allina Health l Aetna is an affiliate of Aetna Life Insurance Company and its affiliates (Aetna).  Allina Health | Aetna has sole responsibility for its products and services. Aetna provides certain management services to Allina Health | Aetna. Aetna and MinuteClinic, LLC (which either operates or provides certain management support services to MinuteClinic-branded walk-in clinics) are both within the CVS Health family.

Allina Health | Aetna is the brand name used for products and services provided by Allina Health and Aetna Insurance Company.

This material is for information only and is not an offer or invitation to contract. Health benefit plans contain exclusions and limitations. Providers are independent contractors and not our agents. Provider participation may change without notice. We do not provide care or guarantee access to health services. Not all health services are covered. See plan documents for a complete description of benefits, exclusions, limitations and conditions of coverage. Plan features and availability are subject to change and may vary by location. If you are in a plan that requires the selection of a primary care physician and your primary care physician is part of an integrated delivery system or physician group, your primary care physician will generally refer you to specialists and hospitals that are part of the delivery system or physician group. Information is believed to be accurate as of the production date; however, it is subject to change.

*Applies only to covered services at MinuteClinic. Members in indemnity plans are not eligible for this benefit. Such members should refer to their benefit plan documents in order to determine coverage and applicable cost share for walk-in clinic benefits and services, as applicable. Visit MinuteClinic.com for age and service restrictions. Eligible members enrolled in qualified high-deductible plans must meet their deductible. However, such services would be subject to negotiated contract rates. Once the deductible has been met, members will be able to access MinuteClinic services at no cost share. Aetna and MinuteClinic, LLC (which either operates or provides certain management support services to MinuteClinic-branded walk-in clinics) are both within the CVS Health family. Aetna is not responsible for services received at MinuteClinic locations. 98point6 and 98point6 physicians are independent contractors and are neither agents nor employees of Allina Health | Aetna or plans administered by Allina Health | Aetna and does not guarantee that a prescription will be written.

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