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Allina Health | Aetna's Commitment to Innovate for Members in 2025

By: Monica Nierengarten

Each year, we have new challenges and opportunities in health care. But the commitment Allina Health | Aetna has to our members hasn’t changed. Every day we work to deliver high-quality care to our members. That’s why we ask members in surveys and small group discussions to tell us what’s important to them with their health care experiences. We take their feedback and align it with our plans each year to improve and deliver easier, more accessible and valuable health insurance to them.

As we look at the future, we’re excited to launch new services in 2025 built on member feedback and our tradition of innovation and exceptional service.

What’s New in 2025

This year, we are introducing Nice Healthcare to all of our members after piloting the program in 2024. Nice Healthcare is an integrated primary care clinic that provides health care in locations convenient to members, including their homes, offices or other locations. Through its easy-to-use mobile app, Nice Healthcare providers can diagnose, treat and prevent short-term and chronic conditions.

Our members requested more virtual health services, and Nice Healthcare delivers those. If required, after a virtual visit, in-person care can also be provided. Patients pay $0 for preventive visits and $5 for all other visit types, including mental health and physical therapy appointments.*

Continued Commitment to Innovation

Our partnership with Nice Healthcare continues our strong track record of providing innovative services and is complementary to many of our existing services such as Digital Care Resources, Oshi Health and Evergreen Nephrology. These services provide care in easy and accessible ways to members who are looking for access and convenience in their health plan.

We believe each member’s health plan should work specifically for them, not the other way around. We will continue listening to members to connect their needs and wants to new services on the market that we can bring into their plan.

At Allina Health | Aetna, we look forward to working with all of our partners to ensure Minnesotans are getting the care they want, need and deserve. To find out more about Nice Healthcare and other services, visit allinahealthaetna.com.

*Members enrolled in qualified high-deductible health plans must meet their deductible before receiving covered primary care or non-preventive services at no cost-share.

Legal Notices: Health benefits and health insurance plans contain exclusions and limitations.

Health benefits and health plans are offered, underwritten or administered by Allina Health and Aetna Insurance Company (Allina Health | Aetna).  Allina Health l Aetna is an affiliate of Aetna Life Insurance Company and its affiliates (Aetna).  Allina Health | Aetna has sole responsibility for its products and services. Aetna provides certain management services to Allina Health | Aetna. Aetna and MinuteClinic, LLC (which either operates or provides certain management support services to MinuteClinic-branded walk-in clinics) are both within the CVS Health family.

Allina Health | Aetna is the brand name used for products and services provided by Allina Health and Aetna Insurance Company.

This material is for information only and is not an offer or invitation to contract. Health benefit plans contain exclusions and limitations. Providers are independent contractors and not our agents. Provider participation may change without notice. We do not provide care or guarantee access to health services. Not all health services are covered. See plan documents for a complete description of benefits, exclusions, limitations and conditions of coverage. Plan features and availability are subject to change and may vary by location. If you are in a plan that requires the selection of a primary care physician and your primary care physician is part of an integrated delivery system or physician group, your primary care physician will generally refer you to specialists and hospitals that are part of the delivery system or physician group. Information is believed to be accurate as of the production date; however, it is subject to change.

*Applies only to covered services at MinuteClinic. Members in indemnity plans are not eligible for this benefit. Such members should refer to their benefit plan documents in order to determine coverage and applicable cost share for walk-in clinic benefits and services, as applicable. Visit MinuteClinic.com for age and service restrictions. Eligible members enrolled in qualified high-deductible plans must meet their deductible. However, such services would be subject to negotiated contract rates. Once the deductible has been met, members will be able to access MinuteClinic services at no cost share. Aetna and MinuteClinic, LLC (which either operates or provides certain management support services to MinuteClinic-branded walk-in clinics) are both within the CVS Health family. Aetna is not responsible for services received at MinuteClinic locations. 98point6 and 98point6 physicians are independent contractors and are neither agents nor employees of Allina Health | Aetna or plans administered by Allina Health | Aetna and does not guarantee that a prescription will be written.